Ideas, lessons, and perspectives.
Practical thinking on technology, accessibility, and digital strategy for the organizations shaping public life.

Practical AI for Public Institutions: Where to Start in 2026
February 2026
Most AI pitches to government sound the same. Here's what we actually tell clients when they ask where to start.
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Section 508 Compliance Without the Panic
January 2026
You don't need a six-figure audit to get started with accessibility. Here's what actually matters and where most teams go wrong.
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Building the Urban Institute's Education Data Platform
December 2025
The Urban Institute had great education research stuck in PDFs that nobody outside academia was reading. We helped them fix that.
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Don't Just "Make It Pretty"
November 2016
Why User Experience matters more than visual polish. A practical guide for organizations looking to build user-friendly designs on a budget, starting with the right process.
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Three Ways to Accomplish More in a Day
October 2016
Agile and SCRUM methodologies applied beyond the tech industry. Practical advice for task management, meeting governance, and daily stand-ups that help any team work better.
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Process Mistakes That Designers Make (and How to Avoid Them)
May 2016
Pre-launch headaches and last-minute communication woes don't have to happen. Here are the most common and avoidable situations designers encounter, with practical solutions.
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A Vision for the Future of the Internet
July 2016
An interview with Dr. Adrian Cheok on multisensory communication and the future of education, paired with a science fiction short story exploring immersive learning technology.
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The Winter of Our Retreat
March 2016
Our team headed to Breckenridge, Colorado for a week of snowboarding, hackathons, and team building. Here's what happened when we traded Caribbean water for snow-capped mountains.
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Teacher Voice in the Design Process at SXSWedu
March 2016
Our teacher engagement associate Candace Flaherty presented at SXSWedu on integrating teacher perspectives into educational technology design.
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Empathy Should Be a Presidential Prerequisite
October 2016
Here at Mobility Labs, we root for the good guys and gals. A reflection on empathy as a fundamental human trait and why it matters in leadership.
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